Customer (Client) agrees to the following terms and conditions of the contract – PLEASE READ CAREFULLY
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Legal Information: By placing an order for dispatch service I WAIVE, RELEASE and DISCHARGE STATE TAXI CAB LLC now and forever of and from any claim, demand or cause of action for DAMAGES, INJURY and DEATH as may arise due to a negligent act or omission of the driver of the taxi vehicle, which is fully insured with a $500,000 policy. I agree that STATE TAXI CAB LLC shall not be responsible for negligent acts or omissions of the taxi drivers as to myself with respect to any and all orders I may place now or hereafter at any time. This waiver shall be considered ongoing and continuing in full force and effect unless revoked by me in writing.

1. Customer represents to be at least 18 years of age and legally capable of entering into this contract under Wisconsin law.
2. Client hereby verifies that the pickup date, time, number of passengers and billing information are correctly stated.
3. By confirming a reservation, the client hereby authorizes STATE TAXI CAB LLC and acknowledges that a cancellation fee will be incurred. Specifically, if the cancellation is made more than 24 hours prior to the scheduled trip, the fee will be either $300.00 or 50% of the total reservation price, whichever is greater. It is important to note that the deposit is non-refundable. In cases where the cancellation occurs within 72 hours of the trip, a cancellation fee equivalent to 100% of the total reservation price will be applied, with the deposit remaining non-refundable. ours of the trip, a 100% cancellation fee of the total reservation price (WITH THE DEPOSIT BEING NON-REFUNDABLE) will be applied.


An extra mileage fee of $1.75 may apply for distances exceeding 15 miles from 1091 Sutherland Ave, River Falls, Wisconsin.
For accuracy, we recommend waiting for written confirmation from dispatch before starting the ride.
4.If cancellation is requested prior to 72 hours of the date and time of the scheduled service there will be no additional charge other than the deposit for requested service. However, failure to notify STATE TAXI CAB prior to 72 hours of the date and time of the scheduled service will result in the full payment of the scheduled service to be charged.
5. Company will add the cost of parking expenses, tolls and overtime if applicable
6. . Neither the company, its agents or employees shall be liable for any personal property of the customer or customer’s guests, which are misplaced, damaged or left in the vehicle. State Taxi Cab Limo shall not be responsible for the safe-keeping of any such item.
7. Client assures that no passenger under 21 shall consume alcoholic beverages. SMOKING, ILLEGAL USE OF ALCOHOL (if passengers are under the age of 21), AND/OR NARCOTICS OR CONTROLLED SUBSTANCES ARE PROHIBITED AND WILL RESULTS IN ADDITIONAL CHARGES AND IMMEDIATE TERMINATION OF THE TRIP.
8. STATE TAXI CAB LLC shall not be liable for any damage arising out of limousine company’s inability to perform due to inclement weather, mechanical difficulties, delays due to traffic conditions or any unforeseen events beyond the reasonable control of STATE TAXI CAB LLC. If for any reason STATE TAXI CAB LLC cannot provide the service contracted, state taxi cab LLC liability is limited to the return of the deposit plus 2 % of the total deposit.
9. State Taxi Cab LLC has the right to terminate the trip, without refund, if he/she feels that the party is not abiding by the company rules or is putting the vehicle or the chauffeur or taxi driver at risk.
10. Client is responsible for any and all damages incurred to the limousine committed by his/her party during the service time, either willfully or accidental. (Rips, spills, burns, scratches or damage to the Flat Screen, DVD, stereo or other equipment.) Minimum charge of $250.00 to clean any spillage. A fee of $500 dollars will be incurred if there is any vomiting in the limo or on the limo itself.
11. Any balance due must be paid 30 days before the event. Balance may be paid by the same credit card that the initial reservation was made (In some cases, cardholder must be present with credit card & ID upon arrival on rental date).
12. You can also pay in full when making the reservation.
13. Client understands the cancellation fee is $300.00 or 50% of the total reservation price (NOT DEPOSIT) whichever is greater if cancelled before 72 hours of the scheduled trip. 100% cancellation fee of the total reservation price (NOT DEPOSIT) applies if cancelled within 72 Hour of the scheduled trip.
14. Client understands that there will be no eating or smoking or vaping allowed in the taxi cab or limousine or the trip will be TERMINATED immediately.
15. Client understands any changes to the contract, once signed, will result in a price increase.
16. There is only a 15 minute grace period given for point to point service.
17. Overtime will be permitted, upon vehicle availability, and rounded off to the next hour. Availability of overtime is not guaranteed. Overtime rates are non-negotiable and will be charged to the customer according to the GPS Tracking report for each limousine. Chauffeurs’ do not have the ability to waive overtime for any reason. Overtime is charged by the hour not prorated per minute.
18. The minimum contract price is fixed once this contract is signed. Early dismissal, downsizing, or shortening of rental hours, will not adjust the price.
19. Minor changes to rental are upon availability and REQUIRE A MINIMUM OF 48 HOURS NOTICE. CHANGE REQUESTS MUST BE emailed to moc.edirteertsni%40ofni Any changes in arrival or destination locations may result in additional charges (travel charges).
20. A contract date change fee of $100.00 will be applied to all contracts if changes are made after signing.
21. Customer agrees to pay a late charge of 2% per month for any unpaid balance including cancellation fees and any hold harmless and indemnification provisions and other attributable damages, as set forth within this contract and shall reimburse Company for its costs of collection, including attorneys’ fees at 40% of the outstanding balance or at $275 per hour if the outstanding balance is over $500. Attributable damages are fees set forth within this Contract and include but are not limited to: Fees for physical damages, return check fees, overtime fees etc…
22. There will be a $100.00 charge, per person, if the number of passengers increases from the original contract. Customer herby agrees to hold company, its agents and employees harmless from any consequences of such wrongful use by customer or Customer’s guests, including the cost to defend against the same.
23. The chauffeur inspects each vehicle before, during and after each rental. In the event of damage Customer shall be responsible for any and all harm and damages suffered by the company, its agents, employees, or third parties, including but not limited to the vehicle, in regard to cleaning, breakages, burns, or other interior or exterior damage to extent of the actual cost to repair or replace, with a minimum charge of $250.00. If customer or customer’s guest smokes inside the vehicle, customer shall be charged $400.00 and the rental will be terminated, without refund. NO EATING in the vehicles! Exterior decorations and red carpet subject to weather.
24. Additional charges will be applied to the credit card on file to cover any damages that occur; charges are as follows: Smoking in the limousine: $500.00; Cigarette burns: $500.00; Ripped or damaged upholstery: $700.00; Spillage of drinks: $200.00; Stained Carpet: $200.00; Vomiting in or on the limousine: $500.00; Lost or broken glassware: $10.00 per glass; Lost or broken remote control: $250.00; Excessive mess in the limousine: $200.00.
25. The company, or its designated representative, is hereby appointed customer’s attorney-in-fact to sign customer’s signature for additional charges to customer’s credit card for damages, overtime, &/or any changes due & not immediately paid by the customer & is expressly empowered & authorized to charge all costs resulting from damages to said credit card.
26. Except in the case of willful misconduct or gross negligence of company, its agents or employees, customer hereby waives any and all claims against company, its agents or employees for injury, loss, or damage, including consequential damages, to customer’s person or property from whatever cause. In addition, customer waives any right of subrogation with regard to the same.
27. Customer understands and accepts that Acts of God, unforeseen traffic and severe weather conditions delay travel. There may be unexpected vehicle breakdowns and other unforeseen events beyond the control of company, for which company shall not be liable to customer. There shall be no recourse for any of the same. In the event of a vehicle breakdown, all efforts will be made to supply a replacement vehicle. If a replacement vehicle is sent &/or customer refuses a replacement vehicle, no refund is due. If no replacement vehicle is available, refund shall be limited to the amount paid by customer. In case of an emergency, the company may sub contract his rental to another limousine service. The company is not responsible to fulfill itineraries developed by the customer, which indicate a time that the customer expects to arrive at certain locations after the initial pick up time.
28. Company reserves the right to institute and establish rules and regulations of guest conduct, which may be amended from time to time, including termination of rental, without refund, due to non compliant guest conduct.
29. Written additions and/or alterations by the customer, without written agreement of the company, are invalid and unenforceable.
30. Vehicles are sold and /or updated at the discretion of management. Vehicle requests are not guaranteed.
31. Cancellation Policy: Cancellations must be in writing and mailed to moc.edirteertsni%40ofni or faxed to us at (715) 922-4618. Cancellation fee is 50% of the total rental price or $300.00 whichever is greater.
32. If legal action is necessary to collect monies due, you will be responsible for all court court costs, our attorney fees and the balance due. Any person or persons that get sick in a vehicle, also will be charged a minimum fee (final cost is charged when bill is received from detail shop).
33. The charge for waiting time is ¢ 0.95 per minute. While the price is given as a fixed rate, it is important to be aware that any time spent waiting, including being stuck in traffic for more than five minutes, will be billed at ¢ 0.95 per minute. This includes both wait time and standstill time.
DEPOSITS AND PAYMENTS ALWAYS REMAIN NON REFUNDABLE AND NON Transfer

Airport Transfers
STATE TAXI CAB LLC provides a flat rate for most domestic commercial airport pickups and drop-offs to or from MSP in the immediate metro Minneapolis, MN & Twin Cities area and involving most major airports and metropolitan areas across the US. The commercial airport transfer rate is based upon a pickup and drop-off without any associated delay or waiting time exceeding fifteen (15) minutes. Your vehicle is dispatched according to the flight’s estimated time of arrival as provided to STATE TAXI CAB LLC by FAA data and/or each respective airline’s automated system (INSTREET RIDE OR 715 TAXI CAB) is not responsible for delays caused by the airline’s automated system or otherwise). Billing shall revert to the prevailing hourly rate in the event the client is delayed, or the waiting time is exceeded, beyond the allotted fifteen (15) minutes. Rates and terms may be different for private FBO’s, service involving international arrivals and service in commercial airports outside the U.S.
Point to Point Transfers
STATE TAXI CAB LLC may provide point-to-point transfer rates for local pickups and drop offs within the immediate Minneapolis, MN & Twin Cities service area. Wait time beyond the fifteen (15) minute “grace” period as well as for extra stops or indirect routing are charged additional, or charges may revert to the prevailing hourly rate. Transfer rates are a function of time, distance and zone locations. Off hour and holiday fees may apply.
Hourly Service
STATE TAXI CAB LLC provides an hourly rate for all other service based on a two (2) hour or more minimum charge. Hourly or “As Directed” services allow for multiple stops and wait time as directed by the client. Vehicle will stay with the client or at their stop locations (as parking availability allows) for the entire rental time. Travel time may be charged on a “garage-to-garage” basis and is made a part of the respective hourly minimums.


Can I get Credited or Refunded for unused time?
There aren’t any refunds on time you book but don’t use. For example if you book a 4 hour reservation but only use 3 hours, there’s no refund on the last hour.